Breaking the Mould: How DPS Designs Breaks out of the Traditional Producer-Customer Mindset to Build Partnerships with Chocolatiers.

Introduction

At DPS Designs, we believe that creating exceptional chocolate moulds goes beyond technical expertise. It’s about understanding our customers, their production processes, and their core values. To ensure we deliver moulds that meet current needs and anticipate future requirements, we invest in building genuine partnerships with our clients. Recently, we visited two esteemed chocolatiers — Audrey’s Chocolates in Brighton and Melt Chocolates in London — to gain a deeper insight into their unique operations. Here’s a glimpse into our journey and how it reflects our commitment to excellence.

‍

Visiting Audrey’s Chocolates in Brighton

Nestled in the vibrant seaside town of Brighton, Audrey’s Chocolates is a name synonymous with tradition and craftsmanship. Their rich history of creating handcrafted chocolates meant their production setup was a fascinating blend of classic techniques and modern adaptations.

During our visit, we spent time observing their production lines, noting the intricate steps that go into each product. From tempering to moulding, Audrey’s commitment to quality was evident at every stage. Our goal was to ensure that the moulds we design not only align with their current production process but also support scalability as their business grows.

‍

We discussed:

• Customised mould designs to accommodate their signature chocolate styles and to boost efficiencies with current and future production machinery.

• Durable materials to withstand high production volumes without compromising precision.

• Future-proofing their moulds to adapt to potential changes in their product range or machinery.

‍

This hands-on approach allowed us to tailor our solutions specifically to their needs, ensuring their investment in moulds would serve them for years to come.

Exploring Melt Chocolates in London

Located in the heart of London, Melt Chocolates is renowned for its innovation and creativity. Their ethos of sustainable luxury aligns perfectly with our own commitment to quality and environmental responsibility. Visiting their kitchen and retail space was a fantastic opportunity to immerse ourselves in their world and better understand the challenges they face as a leading chocolatier in a bustling city like London.

Our collaboration centred on replicating current mould designs, whilst designing out any current issues in production to boost efficiencies whilst keeping the feel of the brand the same.

By engaging directly with their team, we gained valuable insights into their creative process, ensuring that our moulds would enhance their ability to bring bold concepts to life.

Going Beyond the Average Mould Producer

What sets DPS Designs apart is our consultancy-driven approach. For us, each project is more than just a transaction - it’s a partnership. When we design a mould, we consider:

• Production Setup: How does the mould integrate into your existing equipment and workflow? Can we create any efficiencies to save you headaches in production?

• Long-Term Value: Will the mould remain viable as your production scales or adapts?

• Customer Values: How can the mould design reflect your brand’s identity and ethos?

By visiting our clients, we’re able to answer these questions with clarity and precision, ensuring that every mould we deliver is tailored to their specific needs.

‍

Conclusion

At DPS Designs, we believe in going the extra mile — quite literally. By visiting our clients and immersing ourselves in their processes, we ensure that every mould we create is a perfect fit, both now and in the future. Whether you’re based in London, Brighton, or anywhere else in the UK, our consultancy-driven approach guarantees solutions that stand the test of time. Ready to elevate your chocolate production?  

Get in touch with DPS Designs today and experience the difference of working with a partner who truly understands your needs.

‍